We aim to build relationships with our clients

Our computers were stolen and we needed to restore our backup. The IronTree team guided us through the process and retrieved our backup without any issues. Keagan Thomas is an asset to IronTree, combining excellent technical expertise with outstanding customer service.

Our backup was interrupted by software updates. I sent an email to IronTree and the issue was resolved almost instantly. We give IronTree 10 out of 10 for their service.

The level of service and friendliness I receive from your staff is exceptional. I generally don’t enjoy dealing with IT specialists because they often speak down to clients. Your staff communicate in a way that makes it feel as though they genuinely care about your business and its success.

The staff at IronTree are incredibly fast, efficient and friendly. They joined a remote support session with me and resolved our problem within minutes. Definitely a pleasure to work with.

I received an IronTree backup warning indicating an out-of-date backup. I emailed technical support and within a few hours the issue was resolved. Thank you to the friendly technical team at IronTree. I’ve experienced nothing but fast and efficient customer support.

It is a pleasure to work with the team at IronTree for Acronis Backup and Cloud Hosting. One Point Hosting has been a partner of IronTree since 2015, and we have worked closely together across various services, including technical support. The experience has consistently been excellent.

IronTree has been with us through thick and thin. The knowledge they possess and their understanding of evolving technology is fantasti

We’ve been using IronTree for more than a year now, both at our Germiston head office and our branch in Pinetown. The backup solution works like a charm. It’s simply a pleasure to deal with them.

IronTree saved our bacon last night. Our main server was taken down by ransomware. We’ve been clients of IronTree for many years, and this was the first time we needed a complete restoration of all our data. Jarred was a superstar. We were back up and running within a few hours. Thank you, IronTree.

It’s very easy to get hold of IronTree. If I need to contact them, they answer at any time of the day or night. They are always readily available to assist. Whenever we have any difficulties, which is very seldom, they explain exactly what the issue is and how to resolve it.

Bos Brands was upgrading its accounting package and, due to the large number of backups required, we ran out of storage space. The team immediately joined a call and added additional capacity, allowing us to complete our backups and system upgrade without delay. The service we received was efficient, professional and highly effective.

Our computers were stolen and we needed to restore our backup. The IronTree team told us exactly what to do and retrieved the backup for us without any issues. Keagan Thomas is an asset to IronTree, with excellent technical skills and outstanding customer service.

We’ve been with IronTree since 2007 and have always received exceptional value through their product offerings. We trust them to back up more than 800 clients’ Point of Sale systems every day, including Spur, John Dory and Panarottis. IronTree is easy to deal with because everybody is always willing to assist, and their dedicated support is outstanding. We’d highly recommend IronTree for organisations of any size.

Google needs to make an exception for how many stars you can give IronTree, because five seriously isn’t enough. A special thanks to Taahir, who apparently needs literally zero sleep, as he assisted me until midnight (we only stopped because of load shedding) and then was back before 5am to continue. The rest of the staff were just as incredible. Our IronTree sales contact, Samantha, even interrupted her leave to help finalise our contract after reminding me to sign up in December. I have never experienced such kindness and hospitality from a company. I would go out of my way to recommend their services to anyone.

We’ve recently migrated from another server provider to IronTree, and it was hands down the best decision I’ve made. Their team handled everything, seamlessly moving both my Windows and Linux servers. What really stands out, though, is their support. Whether it’s a minor hiccup or a critical issue, they’re always ready to assist. No call centres, just direct after-hours support from real experts. Since my servers run business-critical applications, minimising downtime was non-negotiable. IronTree delivered, ensuring smooth, reliable performance. Highly recommended.

The VPS Hosting (SMB) solution, although slightly more expensive than some other providers’ offerings, delivers something many others do not: a whitelist-only firewall system and VPN-based security. The ease of setup is excellent, and what makes it even better is the seamless migration process from another provider through the lift-and-shift option. The VPN can seem a little complex initially, but once the logic becomes clear, it is easy enough for the average technician to use. Overall, a great solution from a great company that we trust.

IronTree’s SMB Hosting platform is a pleasure to work with, from signing up through to ongoing support. The correct type of platform can easily be selected on the easy-to-understand self-service website, with a host of useful extras available to choose from. The affordable pricing makes the platform an attractive alternative to an on-site server environment. Within minutes of signing up, the platform is available to use. An online portal allows easy access to manage the system and access the server remotely. We will certainly be recommending IronTree’s SMB Hosting platform to our client base.