Microsoft 365 Backup
Microsoft keeps the lights on. Protecting your data is still your responsibility.
IronTree backs up your Microsoft 365 environment – email, Teams, SharePoint, and OneDrive – automatically and securely, stored in South Africa. So if data is lost, deleted, or corrupted, you can recover it quickly without relying on Microsoft to do it for you.
Microsoft 365 is not the same as a Microsoft 365 backup.
Many organisations assume that their Microsoft 365 data is fully protected by Microsoft. In reality, Microsoft operates on a shared responsibility model – they protect the platform and its infrastructure, but the safety of your actual data is your responsibility.
MICROSOFT IS RESPONSIBLE FOR
The platform
- Service uptime and availability
- Infrastructure security
- Physical data centre protection
- Replication across Microsoft's own servers
YOU ARE RESPONSIBLE FOR
Your data
- Accidental or malicious deletion
- Ransomware affecting your content
- Data lost when an employee leaves
- Recovery beyond Microsoft's retention limits
That means your emails, documents, and collaboration data – across Exchange, SharePoint, OneDrive, and Teams – can still be lost, and Microsoft may not be able to recover them. Independent backup is the only way to ensure your data is truly protected and recoverable when you need it most.
It happens more often than you'd think
Microsoft’s built-in retention tools are not designed for recovery. They’re designed for governance. Here are the situations where businesses discover – too late – that their M365 data wasn’t as safe as they assumed.
Accidental deletion
A user deletes emails or files. After Microsoft’s retention window closes, that data is gone permanently.
Ransomware
Ransomware can encrypt files stored in OneDrive and SharePoint. Microsoft’s version history may not go back far enough to recover clean data.
Employee departure
When an M365 licence is removed, the associated data can be lost. Critical emails, files, and contacts may disappear with it.
Malicious deletion
Everything in your Microsoft 365 environment, backed up
IronTree’s M365 Backup covers all four core Microsoft 365 workloads – with flexible restore options so you can recover exactly what you need, at the level you need it.
Exchange Online
- Mailboxes – active and shared
- Calendar items and contacts
- Tasks and notes
Restore at mailbox or individual email level
OneDrive for Business
- All files and folders
- Version history
- Retains data after licence removal
Restore individual files or entire drives
SharePoint Online
Collaboration & sites
- Sites and site collections
- Lists and libraries
- Custom permissions structures
Restore at site, list, or item level
Microsoft Teams
Messaging & collaboration
- Channel messages and chats
- Files shared in Teams
- Team settings and membership
Restore conversations and attachments
What makes IronTree's M365 Backup different?
Unlimited storage and retention
No limits on how much you back up or how long you keep it. Microsoft’s default retention periods don’t apply here.
Granular restore
Restore a single email, a file, a mailbox, or an entire site – at any point in time. You’re not forced to restore everything to get back one thing.
Retains ex-employee data
Tamper-proof archive
Optionally store an immutable, tamper-proof copy of your M365 data – useful for legal discovery, audits, or regulatory requirements.
Auto-protect new users
New users, groups, and SharePoint sites are automatically added to your backup – no manual configuration required each time someone joins.
Stored in South Africa
Your backup data stays in our local data centres – supporting data sovereignty, POPIA compliance, and fast restore speeds.
Trusted by South African Businesses
RESOURCE DOWNLOAD
M365 Backup – product overview sheet
Get an overview of the benefits of having backup for your M365.
Your M365 data deserves its own backup. Let's set one up.
Tell us how many users you have and what workloads you’re running, and we’ll put together a quote. No jargon, no obligation – just a straightforward conversation about what you need.
Get in touch
We're here when you need us
A real, human team in South Africa that knows your setup and picks up the phone. Call us or drop us a message and we’ll get back to you – usually the same day.
Phone
087 943 2278
Address
Unit 1 Westlake Square, Westlake, Cape Town
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